Privacy Policy

Privacy Policy

Website: roomarella.com
Last Updated: November 5, 2025

At Roomarella, your privacy is treated with care, transparency, and respect. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect only the information necessary to operate our store, fulfill orders, and provide customer support.

Information You Provide Voluntarily:

• Full name
• Email address
• Phone number (if provided)
• Billing and shipping addresses
• Order and transaction details
• Customer service communications

Payment information is processed securely through trusted third-party payment providers. Roomarella does not store full credit card details on its servers.

Information Collected Automatically:

• IP address and device type
• Browser information
• Pages visited and interaction data
• Cookies and similar technologies

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and fulfilling orders
• Providing shipping updates and order confirmations
• Responding to customer inquiries and support requests
• Improving website performance and user experience
• Sending promotional communications (only with your consent)
• Preventing fraud and ensuring platform security
• Complying with legal and regulatory obligations

3. Sharing of Information

Roomarella does not sell or rent your personal information. We only share data with trusted third parties when necessary:

• Payment processors
• Shipping and logistics providers
• Email communication platforms
• Website analytics and security services

All third-party partners are contractually required to protect your information and use it only for authorized purposes.

4. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Manage cookies through your browser settings

To exercise your rights, please contact us at support@roomarella.com.

5. Data Security

We implement industry-standard security measures, including encryption, secure servers, restricted access, and regular system monitoring to protect your personal information. While no system is completely secure, we continuously work to safeguard your data.

6. Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide services, and meet legal requirements. When data is no longer required, it is securely deleted or anonymized.

7. Children’s Privacy

Roomarella does not knowingly collect personal information from individuals under the age of 16. If we become aware that such data has been collected, we will promptly remove it from our records.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect operational or legal changes. Any updates will be posted on this page with a revised “Last Updated” date.

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Contact Information

Company: Roomarella
Address: 11767 S Dixie Hwy, Suite 307, Miami, FL 33156, United States
Email: support@roomarella.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)