Payment Methods

Payment & Refund Policy

Last Updated: November 5, 2025

At Roomarella, we offer secure and transparent payment options to ensure a smooth checkout experience. This policy explains how payments are processed and how refunds are handled.

1. Accepted Payment Methods

We accept the following secure payment methods:

• Visa
• Mastercard
• PayPal

All payments must be completed in full at checkout before an order can be processed or shipped.

2. Payment Authorization & Processing

When you place an order, a standard payment authorization is performed to verify sufficient funds. Once authorized, your payment method will be charged for the full order amount.

Orders are confirmed only after successful payment authorization. You will receive an order confirmation email once your payment has been approved.

3. Checkout Process

To complete your purchase:

• Add items to your shopping cart
• Click “Proceed to Checkout”
• Enter your shipping and billing information
• Select your payment method and confirm payment

If PayPal is selected, you may be redirected to PayPal’s secure payment platform to complete the transaction. Charges may appear on your statement as PayPal or the associated payment provider.

4. Refund Method

All approved refunds are issued to the original payment method used at checkout (credit/debit card or PayPal).

Refund processing times are explained in detail in our Refund Policy. Please note that processing times may vary depending on your bank or payment provider.

5. Payment Security

Your payment security is important to us. Roomarella does not store or process full credit card information on our servers. All payment transactions are handled through secure, PCI-compliant third-party payment processors.

We do not share your payment details with unauthorized third parties.

6. Payment & Refund Inquiries

If you have questions regarding payments, refunds, or transactions, please contact our support team with your order number for faster assistance.

Email: support@roomarella.com

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Business Information

Company: Roomarella
Address: 11767 S Dixie Hwy, Suite 307, Miami, FL 33156, United States
Email: support@roomarella.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)